1. Introduction
Welcome to BreezChat AI. These Terms and Conditions (“Terms”) govern your use of our online AI chatbot services for WooCommerce and Magento 2 ecommerce solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Definitions
- “Service” refers to the BreezChat AI chatbot services provided through our website.
- “User,” “you,” and “your” refer to any individual or entity using our services.
- “We,” “us,” and “our” refer to BreezChat AI.
3. Use of Services
3.1 Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.
3.2 Account Registration
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for any activities or actions under your account.
4. Subscriptions and Payments
4.1 Subscription Plans
Our services are offered on a subscription basis. You agree to pay all fees specified at the time of subscription. We may modify the subscription plans and associated fees at any time. However, any changes will not affect your existing subscription until the end of your current billing period.
4.2 Billing
You will provide a valid payment method to pay for your subscription. You authorize us to charge the subscription fee to your provided payment method. If we are unable to process your payment, we may suspend or terminate your access to the services.
5. Intellectual Property
All content, features, and functionality provided through our services, including but not limited to text, graphics, logos, and software, are the exclusive property of BreezChat AI and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any part of our services without our prior written consent.
6. User Content
By using our services, you may provide, upload, or submit content, including chat conversations and other data (“User Content”). You retain all rights to your User Content. However, you grant BreezChat AI a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving our services.
7. AI Training Data
Conversations conducted with our chatbot may be used to train our large language model. This training is strictly for the benefit of the subscriber who engaged in the conversation. The outcomes of this training will be applied solely to improve the chatbot’s performance on the subscriber’s own website and will not be used for the benefit of other subscribers or shared with third parties.
8. Prohibited Uses
You agree not to use our services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our services. You also agree not to:
- Use any automated system or software to extract data from our services for commercial purposes.
- Attempt to gain unauthorized access to any part of our services or systems.
- Harass, abuse, or harm another person or entity using our services.
9. Termination
We may terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the services will immediately cease. If you wish to terminate your account, you may do so at any time by contacting us.
10. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation or availability of our services, or that they will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, in no event shall BreezChat AI, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
12. Indemnification
You agree to indemnify, defend, and hold harmless BreezChat AI and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Jurisdiction] to resolve any dispute arising out of or relating to these Terms or our services.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.
15. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: enquiry@breezlab.ai
Thank you for choosing BreezChat AI. We are committed to providing you with the best possible service and experience.